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Trust








3443 N Central
Suite 1705 Phoenix, AZ 85012
United States

Voice
(480) 998-7237
(866) 998-7237

Fax
(480) 993-2294

24/7 NOC
(602) 445-6266
(866) DERU NOC

 
 

Deru Customer Service

To obtain support for our Internet products please send an email to support@deru.net detailing your problem and we'll strive to have a resolution for you within an hour.

Don't like email? You can also use our web based interface to open trouble tickets by pointing your browser at http://support.deru.net

We also have support forums at located at http://forums.deru.net

You may also call us at (480) 998-7237 or Toll Free (outside of Phoenix) at (866) 998-7237. If you are not able to reach a live person, please leave a message detailing your problem and a way to contact you and we'll return the call as soon as possible - all calls are routed to our state of the art trouble ticket system for follow up.

If you have a billing question, please send an email to billing@deru.net or call us and we'll be glad to help you.


Tutorials

Unix cpanel control panel tutorials


Dialup Customers

Login is username@deru.com (the @deru.com must be appended to your username).

POP Server (incoming email): pop.deru.com
SMTP Server (outgoing email): smtp.deru.com
Webmail: http://my.deru.com
or http://mail.deru.com/webmail/ (log in with your email address and password)
Usenet News Server: news.deru.com (use your username@deru.com and password to authenticate)
Primary DNS Server: 140.99.0.2
Secondary DNS Server: 140.99.1.2

Arizona Modem Numbers for Dialup Internet Access

Phoenix Metro Area (602) 889-0114
Tucson Metro Area (520) 829-4008
Benson (520) 586-6045
Casa Grande (520) 509-4009
Flagstaff (928) 255-4019
Gila Bend (928) 683-0745
Gilbert (480) 889-0114
Hayden (520) 356-3365
Nogales (520) 375-5705
Pima (928) 485-8615
Prescott (928) 277-4019
San Manuel (520) 385-7005
Sedona (928) 204-4465
Sierra Vista (520) 439-6745
Superior (520) 689-0245
Whitlow (520) 463-1025
Wickenburg (928) 415-4019
Yuma (928) 257-4019

Full list of United States and Canadian access numbers

click here


DSL Customers

Cisco 678/675 Setup


Office Hours - leave message after hours and we'll call you back.

Monday through Friday 8:00 a.m. to 6:00 p.m.

Where we are located

Deru Communications
3443 N Central Ave
Suite 707
Phoenix, AZ 85012
Map of where we are located


Legal Information

DMCA Policy


Privacy Policy

We do not share ANY information that our customers give us with anyone, except for legitimate requests by law enforcement officials, PERIOD . No ifs, ands, or buts, it is very simple and unequivocal.


Domain Registration Policies

Registration Agreement

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